Frequently Asked Questions

What's the difference between subscription and lifetime?

With a subscription (monthly or yearly), you get full access to all Bezel Pro features as long as your subscription is active. If you cancel, you'll still be able to use the free trial version.

The lifetime license is a one-time purchase that gives you permanent access to all Pro features for the lifetime of the app, including all future updates.

What happens if I cancel my subscription?

If you cancel your subscription, you'll retain access to Pro features until the end of your billing period. After that, Bezel will revert to the free trial version, which includes a watermark and time limits.

What's the 30-Day Money-Back Guarantee?

It gives you risk free purchasing! Just let us know within 30 days of purchase why you're unhappy, and we'll refund whatever the reason is.

Contact us at [email protected]

Can I get an invoice for my purchase?

After successful purchase, you get an email from Paddle with the invoice attached. If you need your business details and/or VAT number on the invoice, add VAT information in the second step during checkout using the "Add VAT" link on the bottom left.

How do I manage my subscription?

You can manage your subscription, update payment methods, or cancel anytime through the Paddle customer portal. You can also access this from within Bezel via Settings > About.

Where can I find my license?

After a successful purchase, you get an email from us with your license key. Make sure to check your Spam folder.

If you can't find your license key please reach out to us at [email protected].

How do I transfer my license to another Mac?

Deactivate the Mac currently using your license by going to Settings > About and click the "Deactivate License.." button. After deactivating you can use the license key on another Mac.

If you've lost access to the machine using your license, please contact us at [email protected].